Privacy Policy
At Retta Badu Luxe, your privacy matters to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or shop on our website. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
Personal Details
Full name
Email address
Shipping/billing addresses
Phone number
Transaction Data
Payment details (processed securely via third-party services)
Order history
Customer preferences
Technical Information
Device information
IP address
Browser type
Browsing behavior via cookies
2. How We Use Your Information
We use the information we collect for the following purposes:
🛒
Order Processing
To process and fulfill your purchases and transactions
💬
Customer Support
To provide assistance and respond to your inquiries
📊
Service Improvement
To enhance our website functionality and user experience
✉️
Marketing Communications
To send updates or promotions (only with your explicit consent)
We do not sell or share your personal information with third parties for their marketing purposes.
3. Third-Party Services
We engage trusted third-party service providers to assist in operating our business:
Payment Processors: (e.g., PayPal, Stripe) - For secure transaction processing
Shipping Providers: (e.g., FedEx, UPS) - For order fulfillment and delivery
Analytics Services: (e.g., Google Analytics) - For website performance analysis
Customer Support: - For handling service inquiries
These providers only receive information necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Essential Cookies
Required for basic site functionality and secure checkout
Performance Cookies
Help us understand how visitors interact with our site
Functional Cookies
Remember your preferences and settings
Marketing Cookies
Used only with your consent for personalized ads
You can control cookie preferences through your browser settings. However, disabling essential cookies may affect website functionality.
5. Your Rights
You have certain rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Opt-Out
Withdraw consent for marketing communications
To exercise these rights, please contact us at:
Retta.Badu@gmail.com
6. Data Security
We implement appropriate security measures including:
SSL encryption for all data transmissions
Secure payment processing through PCI-compliant providers
Regular security audits and vulnerability assessments
Limited access to personal data on a need-to-know basis
While we strive to protect your information, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you of any data breaches as required by law.
7. Policy Updates
We may update this Privacy Policy periodically. The "Effective Date" at the top indicates when the policy was last revised. We encourage you to review this page regularly for any changes.
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or your personal data:
Email: Retta.Badu@gmail.com
Mailing Address: 123 Luxury Lane, Fashion District, NY 10001